Monday, February 21, 2011

Apple retail stores can now replace broken iPhone screens, 1g 2g 3g 3gs 4g

The Loop has confirmed that if your iPhone has a broken screen and you take it to an Apple retail relocation, they have the capability to fix it on the spot. The machine (think big suction cup), which is located out of customer view in the back of the store, reportedly separates the iPhone from the screen, allowing a new one to be installed.
Of course, your screen doesn’t have to be completely smashed to need some sort of replacement done. Some users have reported dust particles on the inside of the screen as well.
All three models of the iPhone can have there screens replaced at a store under this program. Unfortunately, due to the way they are built, iPod touch screens cannot be replaced.
applegenius 300x156 Apple retail stores can now replace broken iPhone screensIf your phone is under warranty and the screen needs to be replaced due a defect with the device, there is no cost to have the screen replaced at a retail store. However, if it’s not a warranty issue, the cost of having the screen replaced is $199.
The displays are the only warranty work being done in the retail stores these days. The stores also have to ability to fix or replace damaged audio components in the iPhone.
Of course, allowing its retail staff to fix minor issues in the store cuts down on the amount of time customers are potentially without their iPhones. That makes for some happy customers.
If you decide you’d like to tackle the problem yourself, you can always follow Jeff Carlson’s DIY guideover at TidBITS.
If you’re reading this post, you probably have a iPhone or iPod Touch with a cracked or broken screen, right? Don’t worry, I know how you feel! I dropped my PDA once and cracked the screen completely.
Even though the iPhone and iPod Touch screens are very strong, they can still break with one hard fall flat against the glass. After that, the device is pretty much unusable. Here are some tips on how to get your touchscreen replaced/fixed.
broken iphone screenImage Source – Wired
By default, your iPhone is covered by Apple for one year, but this only includes manufacturer defects, not accidental damage.  If you send it to Apple to have it repaired, this is what you will have to pay:
iPhone 3GOut-of-Warranty Service
8GB – $199
16GB – $299
Original iPhone – Out-of-Warranty Service
4GB & 8GB – $199
16GB – $249
To me, if you’re going to spend that much money to get the screen repaired, you may as well buy a new one! So here are your other options.

Take it to the Genius Bar

Your one and only shot at getting it repaired for free and not having to do anything yourself is to go to your local Apple store and take it to the Genius Bar where the techs are.
Apparently, a lot of people have gotten their iPhones fixed by simply going up to their local Apple store and making a very emotional case! Looks like Apple really wants their customers to be happy and many of the techs don’t ask how you brokeyour phone, but will just fix it.
Note that your chances on this happening are fairly slim, though!

Do It Yourself

You can also try to replace the screen yourself by getting the parts, tools, etc from third party vendors. There are several companies that provide iPhone repair services and the charges range from $150 to $250. I will list a couple of the ones I ran across:
1. iPod Fix It – These guys will do a LCD screen replacement for around $125, which is not  a bad price. They have a 30 day warranty on all parts and repairs. This is a good deal because you send it to them and let them do the actual hard work.
2. PDAParts – With this company, you can order all the necessary parts and then replace the screen yourself. You can either buy the entire replacement kit, which costs $240 for the iPhone 3G or just buy the replacement LCD or replacement Touch Panel for $50 and $40, respectively.
3. Dr Cell Phone – These guys will replace a cracked screen for $100. If the screen is cracked and the inner LCD is broken also, then it will cost $200. They also have a whole bunch of other services for the iPhone 3G, including repairing the Home button, replacing the microphone, replacing the battery, etc.
If you are really tech savvy and know how to fix things yourself, you can go to YouTube and watch videos of people who have repaired their phones themselves! However, I would only recommend this solution if you REALLY know what you are doing.
Both of these videos are actually from the second company mentioned above, PDAParts.
These are really all of the ways you can go about getting your screen fixed. Unfortunately, there is no easy or cheap way, unless you get super lucky at your local Apple store.
If you live in a big city, it might be worth trying to go to 3 or 4 different Apple stores and crying your eyes out when you get there! Enjoy!